Search found 4 matches

by mklein
Fri Dec 17, 2021 4:36 pm
Forum: General discussions
Topic: Slow License Check - each request?
Replies: 3
Views: 4896

Re: Slow License Check - each request?

Thank you. Have there be any updates - is any more information needed?
by mklein
Tue Dec 14, 2021 4:56 am
Forum: General discussions
Topic: Slow License Check - each request?
Replies: 3
Views: 4896

Slow License Check - each request?

We are troubleshooting performance as a whole and we see several requests - some into the 60 second + time frame:

https://www.orpalis.com/licensing/check ... hp?lic=___

Is this normal? Normal as in it can take minute+ to get a response. Also normal in that it is required on each request?
by mklein
Fri Apr 30, 2021 3:49 pm
Forum: General discussions
Topic: RenderPageToGdPictureImage (PDF to TIFF) Fails unexpectedly, but works after App Restart
Replies: 2
Views: 4981

Re: RenderPageToGdPictureImage (PDF to TIFF) Fails unexpectedly, but works after App Restart

Here is the method that fails - and it fails on RenderPageToGdPictureImage - however, after simply restarting the web app - it works again. It seems as though we have to restart 1-2x daily and we have not been able to directly replicate protected bool ConvertPdfToTiff( Stream stream ) { try { GdPict...
by mklein
Thu Apr 29, 2021 11:38 pm
Forum: General discussions
Topic: RenderPageToGdPictureImage (PDF to TIFF) Fails unexpectedly, but works after App Restart
Replies: 2
Views: 4981

RenderPageToGdPictureImage (PDF to TIFF) Fails unexpectedly, but works after App Restart

Any ideas why RenderPageToGdPictureImage would start to fail, but then successfully process after (the same file/files) after an App Pool restart? Feels like it is memory related if it clears up after a restart? Any pointers or tips to look at around why it would fail over time, but succeed after a ...