Hi there, Thanks for contacting us. As GdPicture V10 is fairly dated now it is very likely the issue has since been addressed and fixed since then and published in our latest release V14.1.185: https://www.gdpicture.com/download-gdpicture/ If you could try this I would highly recommend it. If you ca...

Agfa, Thanks for providing more information. It is VERY likely this issue is fixed as the release you are using was published 13 months ago. Since then we have pushed rather big improvements overall of the stability of our SDK aswell as fixed countless bugs which occured in our previous versions. Wo...

Hi Robertryan, Thank you for your feedback. Regarding this, I see no images attached to your message. Could you add this please? If this is confidential we can further and more actively discuss this by contacting us here: https://orpalis.zendesk.com/hc/en-us/requests/new Feel free also to let me kno...

Hi Arild,

I am glad this solved your issue on your end.

As usual, if any other issues comes up we'll make sure to fix them for our latest version. Please let us know if you experience any issues.

Regards,
Hugo Cudd
Technical Support

Hi there, Thank you for your question. Regarding this, could you be more specific as to what behavior you are now getting on your end please? You mention getting an error 0.5. Could you provide me with a code project I can use on my end to reproduce the behavior please? This is so we may further und...

Hi Alvinchan, Thank you for your suggestion. Regarding .NET Standard 2.1, it is not currently on our to-do list however you should still be able to get around this problem I believe. Such options in .NET Standard are available: Screenshot_1001.png Let me know if this works for you. Regards, Hugo Cud...

Hi Jacob, Thanks for your question. 1. To see if an EML or MSG has attachments, it must first be converted to PDF. Once in PDF format, you can use our GdPicturePDF methods to check for embedded files: https://www.gdpicture.com/guides/gdpicture/GdPicture.NET.14~GdPicture14.GdPicturePDF~GetEmbeddedFil...

Hi there,

Thanks for your ticket. I see our developpers have handled it on our end. They very much appreciate your feedback on this. This issue is solved for our next minor release.

We'll further update you when this is available in your ticket.

Regards,
Hugo Cudd
Technical Support

Hi there,

Thank you for your feedback.

I would be needing to reproduce the issue on my end to fully understand where the issue lies here. Could you provide me with a short code project I can run on my end "as is" to replicate this behavior please?

Regards,
Hugo Cudd
Technical Support

Hi Tony,

I have responded to you in your other thread you created.
Thanks for your suggestion.

Regards,
Hugo Cudd
Technical Support

Hi Tony,

Thank you for your suggestion. Our developpers can indeed consider implementing such a feature.

Would you be able to contact us here please and suggest this there aswell?
https://orpalis.zendesk.com/hc/en-us/requests/new

Regards,
Hugo Cudd
Technical Support

Goldrian, I see you have found the CustomAnnotation methods since your previous forum post. Since you are having difficulties, could you please provide me with a code project isolating the issue so I may reproduce this on my end? Currently I am unable to notice any issues. Could you also please high...

Hi Goldrian, Thank you for your question. To group annotations you may want to create an entirely new annotation using the following method: https://www.gdpicture.com/guides/gdpicture/GdPicture.NET.14~GdPicture14.AnnotationManager~AddCustomAnnot.html https://www.gdpicture.com/guides/gdpicture/GdPict...

Hi Goldrian,

I am glad you solved your own issue.

If you need any further help or guidance with our methods do not hesitate to contact us here or even privately here:
https://orpalis.zendesk.com/hc/en-us/requests/new

Regards,
Hugo Cudd
Technical Support

Hey there, Thank you for your feedback. I would be needing to reproduce this on my end. Could you provide me with the input files you are using please? Once I have these and have reproduced our developpers can work on a fix. If these are private you can contact us here: https://orpalis.zendesk.com/h...