GDPicture is not identifying a PDF which has form fields. The GetFormFieldCounts is returning 0. We are having issues with the Signature fields.
What are the various scenarios GDPicture will ignore the form fields.
Issue identifying a PDF which has form fields esp. Signature fields
Re: Issue identifying a PDF which has form fields esp. Signature fields
Hello,
GdPicture does not ignore form fields. May I ask you to share the related document, so we can replicate the issue? Could you please confirm, that you are using the latest release (https://www.gdpicture.com/download-gdpicture/)? Please also describe what kind of issues you have. Thank you.
GdPicture does not ignore form fields. May I ask you to share the related document, so we can replicate the issue? Could you please confirm, that you are using the latest release (https://www.gdpicture.com/download-gdpicture/)? Please also describe what kind of issues you have. Thank you.
Re: Issue identifying a PDF which has form fields esp. Signature fields
Hi,
The document has some sensitive information so we cannot send that. If we edit the document in PDF Xchange editor and use that PDF then the GetFormFieldCounts will return a value. So what are the cases when this method will return a status of OK even though the form has form fields.
Thanks,
Logistics
The document has some sensitive information so we cannot send that. If we edit the document in PDF Xchange editor and use that PDF then the GetFormFieldCounts will return a value. So what are the cases when this method will return a status of OK even though the form has form fields.
Thanks,
Logistics
Re: Issue identifying a PDF which has form fields esp. Signature fields
Hello,
I understand. Unfortunately, there is no such workflow, it can be an issue within the implementation. We can sign an NDA if needed. Without providing a related document we cannot do more here. You can open a ticket on our support platform to send us a document: https://www.gdpicture.com/support/getting-support-from-our-team
I understand. Unfortunately, there is no such workflow, it can be an issue within the implementation. We can sign an NDA if needed. Without providing a related document we cannot do more here. You can open a ticket on our support platform to send us a document: https://www.gdpicture.com/support/getting-support-from-our-team
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