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Question on Maintenance, New Versions and Keys
Posted: Fri Feb 20, 2015 1:21 am
by joverson
We purchased Version 10 along with annual maintenance last April. We received our V7 to V10 key and all seemed to be fine. Now that version 11 is out, my understanding is that we are licensed to use V11, too, since we are on maintenance. Am I correct in assuming that I need to get a new key for the V11 to unlock it? If so, how do we go about getting this key? Thanks for you help.
Re: Question on Maintenance, New Versions and Keys
Posted: Fri Feb 20, 2015 9:51 am
by Loïc
Hello,
You can immediately obtain your version 11 key through your online account managing that you can find here:
https://www.gdpicture.com/myaccount/
If you encounter any issue, jsut contact our sales team that will get back to you in a very shorty time:
https://www.gdpicture.com/contact/
Kind regards,
Loïc
Re: Question on Maintenance, New Versions and Keys
Posted: Fri Feb 20, 2015 5:17 pm
by joverson
Thanks for the reply. I figured that might be the issue.