GdPicture Imaging Forums

Posted: **Mon Jun 22, 2015 6:17 pm**

Hi,

The attached image file has a barcode that is not being recognized.

This is the code that reads the barcode:

imaging.BarcodePDF417ReaderDoScan(imgid, BarcodePDF417ReaderScanMode.BestSpeed, 1);
var count = imaging.BarcodePDF417ReaderGetBarcodeCount();

The count comes back as 0. I tried the same image in this online reader, and it doesn't have any issues reading the barcode.
http://www.onlinebarcodereader.com/en.html

What am I missing?

Thanks!
Pradeepa.

Posted: **Thu Jul 02, 2015 4:54 pm**

Can someone help me with this please?

Thank you!
Pradeepa.

Posted: **Fri Jul 03, 2015 10:05 am**

Hello Pradeepa,

I can confirm that our engine is not yet able to decode this barcode. The problem will be under investigation soon and I will let you know when a solution will be available.

With best regards,

Loïc

Posted: **Fri Jul 03, 2015 12:19 pm**

Thanks for letting me know!

Pradeepa.

Posted: **Fri Jul 31, 2015 3:20 pm**

Hello,

This barcode can now be decoded using our latest version.

With best regards,

Loïc

Posted: **Fri Jul 31, 2015 3:22 pm**

Thank you very much!!

Posted: **Fri Jul 31, 2015 3:31 pm**

You're very welcome Pradeepa.

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