GdPicture Imaging Forums

Thank you for such a great library! It's working well on local host, however when I publish to my Azure web app, the following line:
"DocuViewareLicensing.RegisterKEY(MYKEYHERE)"
Throws this error in app_start:
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

If I comment out the registerkey the app loads fine but I obviously can't use DocuVieware. I'm targeting framework 4.6 and believe I included all the correct assemblies.

Any help would be greatly appreciated!

Thank you.

Hi,

Are you sure you are using a DocuVieware deployment key?
Could you confirm you are on the latest build?
In all cases, are you able to share a stack trace of the exception?

With best regards,

Loïc

Thank you for the reply Loïc! The stack trace is below. I am using the DocuVieware Lite key I was emailed, my understanding from the documentation was that for Lite the key is the same for development and deployment but I could have misunderstood. Your help is greatly appreciated, I've tried so many different small changes for hours before I posted.

[UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))]
System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) +0
System.Management.ManagementScope.InitializeGuts(Object o) +387
System.Management.ManagementScope.Initialize() +196
System.Management.ManagementObject.Initialize(Boolean getObject) +532
System.Management.ManagementClass.GetInstances(EnumerationOptions options) +121
System.Management.ManagementClass.GetInstances() +11
ᢁ.ᜀ() +64
ᜓ.ᜀ() +14
ᜓ.ᜀ(String& A_0, String& A_1, String& A_2) +252
GdPicture12.WEB.DocuViewareLicensing.RegisterKEY(String key) +129
DBLInsurance.MvcApplication.Application_Start() +175

[HttpException (0x80004005): Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))]
System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) +9982013
System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) +118
System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) +172
System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) +336
System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) +296

[HttpException (0x80004005): Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))]
System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +9963380
System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +101
System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +254

Hi again,

my understanding from the documentation was that for Lite the key is the same for development and deployment but I could have misunderstood

You're right this is the way to go.

Could you tell me if you are using our latest release? I will try to guess what the issue is based on the stack trace so I need to be sure I am analyzing the good code part.

Cheers,

Loïc

Yes, I'm using the latest release.

Hi,

I think we've fixed the issue. Could you try a pre-release that you can find here: https://www.gdpicture.com/download/beta/ ?

Please let me know the result.

With best regards,

Loïc

It works, thank you so much for your help and Happy New Year!

ok perfect!
Thank you for the return and happy new year too!

Cheers,

Loïc