Page 1 of 1

License problem after minor update.

Posted: Mon Jan 21, 2019 12:47 pm
by Joslu
Hello everybody. I'm a software developer.

I've updated GdPicture v14 from 14.0.43 to 14.1.2. After perform this update, the license is not recognized.

Our team checked that the 'GdPicture.NET Document Imaging SDK Ultimate V14' license is still valid.

Thank you so much in advance.

Jose Luis.

Re: License problem after minor update.

Posted: Mon Jan 21, 2019 1:32 pm
by Gabriela
Hi,

May I ask you in such cases, please, to open a ticket on our support platform directly, so our sales team can check your license?
https://www.gdpicture.com/support/getti ... -our-team/
Please attach as many details as you can to describe your problem. Thank you.