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GDPicture.Net Document Imaging SDK Ultimate

Posted: Mon Mar 01, 2021 1:11 pm
by mattewan
Hello,

We have the following license: GDPicture.Net Document Imaging SDK Ultimate

When trying to OCR a page, I'm getting "feature not unlocked" errors.

I could have sworn we use to be able to OCR on this license before. Is this not the case?

Cheers,

Matt

Re: GDPicture.Net Document Imaging SDK Ultimate

Posted: Tue Mar 02, 2021 6:07 pm
by Hugo
Hi Mattewan,

Thanks for your question.

Would you be able to submit a ticket here please?
https://orpalis.zendesk.com/hc/en-us/requests/new

You should make sure you have correctly installed our latest GdPicture version and that you have maintenance for it.

Regards,
Hugo