Hi,
We are a current customer and are evaluating the performance of KVP. I receive the bulletins and they often mention "Improved KVP engine accuracy" since the release of this capability but there is no baseline for reference. Do you publish any data on what your test deck consists of, the size, and accuracy at a field level?
Thanks,
Greg
Accuracy of KVP Function?
Re: Accuracy of KVP Function?
Hi Greg,
We do not publish any further details publicly about the specific improvements made. I can assure you this mostly consists of customer feedback we handle internally and training our engine according to new documents which may not be recognized accurately.
If you have any such issues with confidential files, feel free to contact us using the link below and we'll see what we can do to best train our engine to handle a wider range of files.
https://orpalis.zendesk.com/hc/en-us/requests/new
Regards,
Hugo Cudd
Technical Support
We do not publish any further details publicly about the specific improvements made. I can assure you this mostly consists of customer feedback we handle internally and training our engine according to new documents which may not be recognized accurately.
If you have any such issues with confidential files, feel free to contact us using the link below and we'll see what we can do to best train our engine to handle a wider range of files.
https://orpalis.zendesk.com/hc/en-us/requests/new
Regards,
Hugo Cudd
Technical Support
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- Posts: 2
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Re: Accuracy of KVP Function?
Due to the fact that you indicated being a current client, thedoodle baseball most appropriate individual to inquire about the test results and accuracy baselines for the KVP engine would be your dedicated account representative or the support staff of the firm that is delivering the KVP service.
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